Would like to see details on complaints received by Auckland Transport/MAXX regarding Auckland's public transport providers. Ideally, this would include a categorisation of the complaint (i.e. customer service, punctuality, service standard, etc) or the raw complaint minus the identifying details. These would need to be grouped based on target service operator to allow categorising problem areas.

This would allow identification of existing problem areas in the Auckland public transport system and assist in making informed suggestions to Auckland Transport/Auckland Council on ways to improve the public transport system to make it more appealing to the Auckland public